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Virtual tours: Look out!

Visites virtuelles dangersWith respect to the Health Crisis, some real estate agencies now offer remote virtual tours, via dedicated tools. Innovative practices which, not or badly supervised, may put owners at risks.

During the first lockdown, we featured in the article “With social distancing, long live the virtual tour!” our remote visit solution. Since then, these practices have developed, and it is now common to find free access virtual tours directly from real estate website listings. Anyone can navigate in this way, alone, inside a property, which first and foremost raises the question of the privacy of residents. More seriously, ill-intentioned individuals can easily spot alarm and security systems, indications for entry and exit, and thus plan an intrusion with full knowledge of the facts. The presence of valuables can be revealed, as well as other sensitive information (papers lying around ...).

At Sanhen Properties, virtual tours, carried out with Matterport, are private and confidential. They are organized only on request, after selection of the buyers considered serious. No link is sent. The dedicated consultant carries out the visit himself thanks to the sharing of his screen, accompanies the candidates, guides, comments, explains, details, and answers questions. In a few words, it enlightens and reassures, in all confidence. We are convinced that no tool, no matter how practical, will replace people and know-how.

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